Yesterday, I tried to return some wedding gifts from Target and I was dissapointed about their return policy. Actually both times I've been there to tried to return gifts their system was down or not working properly. The employees can't even help until you print a gift receipt ID # or have a receipt. So, if you can't log into the system and print whatever they need, you can't return any of the wedding gifts. The first time I went to Target to return a bunch of gifts the girl said i had to come back because the system was down and she couldn't help me without this printed receipt. Not to mention, the girl was so rude! And yesterday, when i was there the system wouldn't let me log on and when i told the girl in customer service she said she couldn't help me that i would need to call the 800 number. When i did the girl on the phone wasn't able to help me out. Someone else had requested to speak to the manager for a similar reason and when she was done with the customer i talked to the manager and she tried to help but at the end i left with the DVD player. This process took about an hour. I don't understand their return policy!!! It's like they don't trust us as customers. On the other hand, i went to Bed Bath and Beyond on monday to return some gifts too and it was so much easier and customer friendly. Bed Bath & Beyond is so much better!!!! So if you're thinking of doing a wedding registry at Target, don't do it!!!!! They are rude and not helpful at all when you are trying to return wedding gifts!
Thursday, September 4, 2008
Target Wedd Club...don't do it!!!
Yesterday, I tried to return some wedding gifts from Target and I was dissapointed about their return policy. Actually both times I've been there to tried to return gifts their system was down or not working properly. The employees can't even help until you print a gift receipt ID # or have a receipt. So, if you can't log into the system and print whatever they need, you can't return any of the wedding gifts. The first time I went to Target to return a bunch of gifts the girl said i had to come back because the system was down and she couldn't help me without this printed receipt. Not to mention, the girl was so rude! And yesterday, when i was there the system wouldn't let me log on and when i told the girl in customer service she said she couldn't help me that i would need to call the 800 number. When i did the girl on the phone wasn't able to help me out. Someone else had requested to speak to the manager for a similar reason and when she was done with the customer i talked to the manager and she tried to help but at the end i left with the DVD player. This process took about an hour. I don't understand their return policy!!! It's like they don't trust us as customers. On the other hand, i went to Bed Bath and Beyond on monday to return some gifts too and it was so much easier and customer friendly. Bed Bath & Beyond is so much better!!!! So if you're thinking of doing a wedding registry at Target, don't do it!!!!! They are rude and not helpful at all when you are trying to return wedding gifts!
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2 comments:
I agree 100%. The return policy at Target is lame. I am sad to say that I had to find that out by personal experience as well.
Target is so stupid. Me and Clay started to register there and we asked about their return policy and we never went back to finish. We just did Bed Bath and Beyond. They are the BEST! I am sorry you are having a hard time returning stuff. I got so many crock pots it was crazy! Good luck :)
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